GeM Order Management & Fulfillment

Ensuring seamless delivery and timely payments for your government orders.

From Order Award to Final Payment

Winning a bid on the Government e-Marketplace (GeM) is a milestone, but the real work begins with fulfillment. Proper order management is critical to protecting your seller rating and ensuring your invoices are cleared without delays. At Zohani Consulting Services, we provide specialized support for GeM Order Fulfillment, navigating the portal’s technical requirements so you can focus on supply and logistics.

Our Fulfillment Support Services

Managing a government order requires strict adherence to timelines and documentation. Our experts assist you through every step of the post-award lifecycle:

Order Acceptance & Processing: Timely acceptance of Direct Purchase, L1, or Bid-awarded orders to avoid automatic cancellations.
Generation of GAR (GeM Availability Report): Assisting with the mandatory availability reports required for specific procurement categories.
Shipment & Delivery Tracking: Updating consignment details on the portal and generating the GeM Invoice to trigger the next stage of the payment cycle.
CRAC (Consignee Receipt and Acceptance Certificate) Management: Following up on the generation of the CRAC, which is the official confirmation that the buyer has accepted your goods or services.
Payment Tracking & Follow-up: Monitoring the Integrated Payment System to ensure funds are released according to the GeM timelines.

Why Professional Management is Vital

Delays in generating invoices or failing to track the CRAC can lead to payment bottlenecks and negatively impact your Seller Rating. A low rating can disqualify you from future high-value bids. As your partner in Kerala, we ensure every administrative step is completed with precision.

Avoid Incidents & Penalties

We help you stay compliant with delivery deadlines, preventing "Incident" reports that could lead to your account being suspended or blacklisted.

Faster Liquidity

By streamlining the invoicing and acceptance process, we reduce the time between delivery and cash inflow, improving your business's working capital.

Reliable Support for Kerala's Suppliers

Whether you are delivering FSSAI-certified food products to local departments or providing ISO-standard equipment to national PSUs, our management services ensure your professionalism is maintained until the final payment is received. We act as your administrative back-office, handling the GeM portal's complexities while you scale your operations.